Privacy Policy

A glowing orange padlock surrounded by digital security elements, symbolizing data protection and privacy.

Effective Date: February 19, 2025

ZikoSwift (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of both our business partners and individual users (“you” or “User”). This Privacy Policy explains how we collect, use, share, and safeguard information—both personal and non-personal—when you access our website [www.zikoswift.com] (the “Website”) or engage with our products and services (collectively, the “Services”). This Policy applies to all users, including prospective and existing business-to-business (B2B) clients, website visitors, registered users, and customers, regardless of jurisdiction.

By accessing our Website or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please discontinue use immediately.

1. Definitions

  • “Personal Data” or “Personal Information” means any information relating to an identified or identifiable natural person, including contact details, identification numbers, or other data that can be reasonably linked to a specific individual.
  • “Non-Personal Data” refers to data that does not directly or indirectly identify a natural person.
  • “Business Data” refers to information provided by or relating to our B2B clients, including corporate contact information, contractual details, and operational data.
  • “Processing” includes any operation or set of operations performed on your data, whether automated or manual.
  • “Third Parties” include any external entities with whom data may be shared under this Privacy Policy, such as service providers, business partners, or regulatory authorities.

2. Information We Collect

2.1. Personal and Business Information

When you interact with our Services, we may collect the following categories of information:

  • Contact Information:

    • Individuals: Full name, email address, telephone number, mailing address, and login credentials.
    • Business Clients: Corporate name, business email addresses, phone numbers, billing and shipping addresses, and contact details of authorized representatives.

  • Payment and Transaction Data:

    • Information necessary to process transactions, including credit/debit card details and payment confirmation data. Payment details are processed securely by our certified third-party payment processors and are not stored on our servers.

  • User Account Information:

    • Details provided during registration (e.g., username, password) and preferences set for account management.

2.2. Technical and Usage Data

We also automatically collect non-personal technical data to enhance our Services and secure our systems:

  • Device and Browser Information:

    • Browser type and version, device type, operating system, and unique device identifiers.

  • Network and Log Information:

    • IP addresses, access times, referring websites, and pages viewed. This data aids in security monitoring, fraud prevention, and improving our Website’s performance.

  • Cookies and Similar Technologies:

    • We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage patterns. You may manage these preferences through your browser settings.

2.3. Information from Third Parties

We may receive additional information about you from:

  • Service Providers:
    • Payment processors, analytics platforms, and customer support tools.
  • Business Partners and Affiliates:
    • Data obtained through contractual arrangements to support and enhance our B2B offerings.
  • Publicly Available Sources:
    • Information accessible from public records or third-party databases.

3. How We Use Your Information

We process your data for legitimate business purposes, including:

  • Provision and Improvement of Services:

    • Facilitating account registration, order processing, service delivery, and continuous enhancement of our Website and Services.

  • Transaction Processing and Customer Support:

    • Managing billing, processing transactions, and providing responsive customer support.

  • Personalization and Communication:

    • Tailoring your user experience, sending transactional and promotional communications, and informing you of important updates or changes to our policies.

  • Legal and Regulatory Compliance:

    • Meeting our legal obligations, responding to lawful requests by authorities, and enforcing our terms and policies.

  • Security and Fraud Prevention:

    • Monitoring and protecting against fraudulent or unauthorized activities, including intrusion detection and system security enhancements.

4. How We Share Your Information

ZikoSwift values your privacy. We do not sell or rent your personal or business information. However, we may share your data in the following circumstances:

  • With Trusted Service Providers:

    • We contract with third-party vendors to provide essential services (e.g., payment processing, hosting, analytics, customer support). Such vendors are required to safeguard your information and use it only for purposes specified by us.

  • For Legal and Regulatory Purposes:

    • To comply with applicable laws, regulations, legal processes, or governmental requests.

  • Business Transfers and Mergers:

    • In connection with any merger, acquisition, reorganization, or sale of assets. In such cases, we ensure that your information remains protected under contractual obligations.

  • B2B Specific Disclosures:

    • For our business clients, we may share aggregated, anonymized, or business-related information as necessary to fulfill contractual obligations or improve our business solutions. Any data sharing in a B2B context will be governed by separate data processing agreements or confidentiality arrangements.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, China, or other jurisdictions where our Service providers operate. We take all reasonable steps to ensure that appropriate safeguards, such as Standard Contractual Clauses or other approved mechanisms, are in place to protect your data during such transfers.

6. Data Security

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our measures include:

  • Data Encryption:
    • Encrypting sensitive data both in transit and at rest.
  • Access Controls:
    • Secure authentication and authorization protocols to restrict access to your data.
  • Network Security:
    • Firewalls, intrusion detection systems, and regular security audits.
  • Ongoing Monitoring:
    • Continuous system monitoring and vulnerability assessments to proactively address potential security risks.

Despite these efforts, please note that no method of transmission over the Internet or electronic storage is entirely secure. We encourage you to take necessary precautions to protect your data.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. For B2B clients, data retention periods may be governed by contractual agreements and relevant regulatory requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access and Correction:

    • You may request access to your personal information and correct any inaccuracies.

  • Deletion:

    • You may request that we delete your personal data, subject to legal or contractual restrictions.

  • Objection and Restriction:

    • You may object to or request the restriction of processing for legitimate reasons.

  • Opt-Out:

    • You can opt-out of receiving marketing communications at any time. Please note that even if you opt out, we may still send you non-promotional communications related to your account or transactions.

For business clients, additional rights or limitations may be defined within your contractual agreements or data processing addenda.

9. Compliance with Data Protection Laws

9.1. European Union (GDPR)

For users within the European Economic Area (EEA), we adhere to the General Data Protection Regulation (GDPR), which grants you rights including:

  • Data Access and Portability:
    • The right to receive a copy of your personal data in a structured, commonly used format.
  • Rectification and Erasure:
    • The right to correct inaccuracies and request deletion of your data under certain conditions.
  • Processing Restrictions and Objections:
    • The right to limit processing or object to certain types of processing.

9.2. California (CCPA/CPRA)

For California residents, our practices comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws provide you with rights to:

  • Know Your Data:
    • The right to know what personal data is being collected.
  • Delete Your Data:
    • The right to request deletion of your personal information.
  • Opt-Out of Data Sales:
    • The right to opt-out of the sale or sharing of your personal data (please note that we do not sell personal data).
  • Non-Discrimination:
    • The assurance that exercising your privacy rights will not result in discriminatory treatment.

10. Cookies and Tracking Technologies

We employ cookies, web beacons, and similar technologies to:

  • Enhance the functionality and user experience of our Website.
  • Analyze usage trends and improve our Services.
  • Deliver personalized content and advertisements.

You may adjust your cookie settings through your browser; however, disabling cookies may affect the performance and usability of our Website.

11. Third-Party Links

Our Website may contain links to external sites that are not operated by ZikoSwift. We are not responsible for the privacy practices of these third-party sites and recommend reviewing their respective privacy policies.

12. Children’s Privacy

Our Services are designed for business and general use and are not directed at individuals under the age of 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately so that we can take appropriate measures.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advances. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

ZikoSwift
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110, USA
Email: support@zikoswift.com

For our B2B partners or clients seeking information regarding data processing agreements or additional contractual data protection terms, please reach out to our dedicated privacy team at the above email address.

By continuing to use our Website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

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